Shipping policy

Order Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will contact you via email if there is a significant delay.

Shipping Time

Once your order has shipped, delivery typically takes 7-12 business days to arrive, depending on your location and the product ordered. You will receive a shipping confirmation email with tracking information (where available) once your order is on its way.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Delays

Petora is not liable for any delays caused by customs, weather, or other events outside of our control. If your order is significantly delayed, please contact us at [your email] and we will do our best to assist you.

Questions

If you have any questions about our shipping policy, please contact us